Front Desk Clerk Medical Clinic
Front Desk clerk Medical Clinic

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Position Summary: This position facilitates the processing of patients in and out of the clinic and schedules patients for additional testing. Work is performed under the general direction of the Office Manager.

Essential Duties and Responsibilities:

§ Verifies patient information has been updated within the last 30 days.

§ Notifies management and staff regarding visitors.

§ Schedules return appointments, lab and radiology tests.

§ Pre-certs outside tests and copies/faxes all appropriate documents.

§ Keeps track of doctors scheduled out on a calendar.

§ Maintains e-mail folder.

§ Re-schedules in a timely and sensitive manner.

§ Cross-trains with other front desk positions.

§ Handles incoming calls for new consults from referring Physicians, Phone Nurses, and Physician Nurses.

§ Mails out New Patient packets or Video Box.

§ Provides general assistance to patients as they make requests.

§ Maintains a professional attitude and appearance.


Desired Education Level High School
High school diploma or general education degree

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