Yellojobs.com - project manager in in Delhi
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For details, go to www.Yellojobs.com
Reports To - Head Program management
Business Unit : OSS/BSS
Department / Section: IT
Purpose:
To rollout the Operation and Maintenance of the managing, controlling and monitoring the Project, achieving the goal of the Project for up gradation as per business requirement.
* Ensure a high quality support service for the organization
* Time rollout of the system with requirement feature and services.
The following factors are relevant to meeting the core purpose of this job:
* The Indian Telecommunications competitive environment
* The state-of-the-art in the International Mobile communications arena
* The need for a cost-efficient operation
ROLE ACCOUNTABILITIES
* Front ending the interface with business, finance and collection of requirement for timely rollout of billing and CRM services
* Interface with vender for timely resolution of issues as per the business needs.
EXPERIENCE AND QUALIFICATIONS
Minimum Experience & Essential Knowledge
* Ten Years CDMA/GSM or Telecommunication
* 3-5 years business experience
* Experience in managing Project rollout
Minimum Entry Qualifications
* Engineering Degree in Computer/Electronic/Telecommunication or MCA
* Added Project management qualification would be beneficial
KEY PERFORMANCE INDICATORS
1. Establish vendor governance model in collaboration with key business stakeholders
2. Maintain close technical links with all Suppliers and manage Service Level agreements with them
3. Track the different releases of the system and align to the business needs
4. New product launch: Overseeing the entire product development life cycle encompassing conceptualizing, testing, pre & post launch promotions for new products.
5. Scope of work implementation/up gradation in coordination with OSS/BSS & business team.
6. Work closely with stakeholders in closing out performance gaps and opportunity through creation, implementation, and assessment of action plans targeted at specific areas of performance improvement
7. Implementation/Participation in structured process for proactive planning, checklists, readiness assessment, and capacity planning
8. Benchmark vendor performance against Industry Best Practices
9. Establish and maintain a risk management plan
10. Manage the contract change control process
11. Ensure alignment with corporate master service agreements
12. Deploy and adhere to IT contract Best Practices and Processes
13. Ensure compliance to the contract management
KEY RELATIONSHIPS
* Reports To Head – PMO
* Manages (L5s) Project executive
* Manages (Partners) Billing Vendor, CRM Vendor, ACD/IVR Vendor, Mediation Vendor, OTAF Vendor
SKILLS
Technical
* Telecom Fundamentals
* Telecom VAS
* IT system principals
* IT capacity planning
* Database fundamentals
* BSS/OSS
Behavioral Competencies
* Team Player
* Assertive
* Self Motivated
* Self starter
* Persuasive
* Facilitator
Reports To - Head Program management
Business Unit : OSS/BSS
Department / Section: IT
Purpose:
To rollout the Operation and Maintenance of the managing, controlling and monitoring the Project, achieving the goal of the Project for up gradation as per business requirement.
* Ensure a high quality support service for the organization
* Time rollout of the system with requirement feature and services.
The following factors are relevant to meeting the core purpose of this job:
* The Indian Telecommunications competitive environment
* The state-of-the-art in the International Mobile communications arena
* The need for a cost-efficient operation
ROLE ACCOUNTABILITIES
* Front ending the interface with business, finance and collection of requirement for timely rollout of billing and CRM services
* Interface with vender for timely resolution of issues as per the business needs.
EXPERIENCE AND QUALIFICATIONS
Minimum Experience & Essential Knowledge
* Ten Years CDMA/GSM or Telecommunication
* 3-5 years business experience
* Experience in managing Project rollout
Minimum Entry Qualifications
* Engineering Degree in Computer/Electronic/Telecommunication or MCA
* Added Project management qualification would be beneficial
KEY PERFORMANCE INDICATORS
1. Establish vendor governance model in collaboration with key business stakeholders
2. Maintain close technical links with all Suppliers and manage Service Level agreements with them
3. Track the different releases of the system and align to the business needs
4. New product launch: Overseeing the entire product development life cycle encompassing conceptualizing, testing, pre & post launch promotions for new products.
5. Scope of work implementation/up gradation in coordination with OSS/BSS & business team.
6. Work closely with stakeholders in closing out performance gaps and opportunity through creation, implementation, and assessment of action plans targeted at specific areas of performance improvement
7. Implementation/Participation in structured process for proactive planning, checklists, readiness assessment, and capacity planning
8. Benchmark vendor performance against Industry Best Practices
9. Establish and maintain a risk management plan
10. Manage the contract change control process
11. Ensure alignment with corporate master service agreements
12. Deploy and adhere to IT contract Best Practices and Processes
13. Ensure compliance to the contract management
KEY RELATIONSHIPS
* Reports To Head – PMO
* Manages (L5s) Project executive
* Manages (Partners) Billing Vendor, CRM Vendor, ACD/IVR Vendor, Mediation Vendor, OTAF Vendor
SKILLS
Technical
* Telecom Fundamentals
* Telecom VAS
* IT system principals
* IT capacity planning
* Database fundamentals
* BSS/OSS
Behavioral Competencies
* Team Player
* Assertive
* Self Motivated
* Self starter
* Persuasive
* Facilitator
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